Shipping and Returns Policy

ORDER SHIPPING AND PROCESSING

To avoid delays in shipping, please make sure that all orders are placed with a correct and valid name & address. Orders placed after 5:00PM EST each day usually ship out within 1 to 3 business days. Our business days are Tuesday-Friday.

Most orders are delivered within 2 to 5 business days from the time your order is shipped. We are not responsible for any damages or delays for any order on the part of the shipping company, but always do our best to accommodate any special shipping requests. Please inspect your package(s) carefully before signing for delivery.

Please note that we do not process or ship orders over weekends or major holidays. Please allow additional time for processing and final deliveries for orders placed over the weekend.

We offer expedited shipping services such as USPS Priority for an additional charge.

While we make a best-effort attempt to package and ship your order immediately upon receipt, we are unable to guarantee delivery on any certain date due to potential shipping carrier delivery time variances.

RETURNING A PRODUCT

We offer a 30 day satisfaction guaranteed policy. If you wish to return a product that you’ve purchased that you are not satisfied with, you may do so within 30 days of receipt for a full refund or exchange.

While we strive to provide exceptional support to all customers and will help to make the return process as painless and easy as possible, we are not responsible for lost or damaged returns.

ORDER CANCELLATION/PACKAGE REFUSAL

We ship most orders within 1-3 business days of receipt of the order. If your order has already been shipped, it may not be possible to cancel it. Every effort will be made to accommodate the cancellation of your order if your order has not been charged and/or shipped. If your shipment is already in transit, we may not be able to cancel your order. Please contact us immediately upon receipt of order so that we may issue an RMA for your return. Upon the processing of your return, we will provide you a store credit for the full value of the products purchased and returned or we will refund to original payment source.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.